Adiy Bin Yunus | Product Designer
Crafting digital experiences
Crafting digital experiences
Crafting digital experiences
I'm a product designer who started by designing spaces people lived in. Now I design ones they use every day. The medium changed. The curiosity didn't.
5+ years of experience
5+ years of experience
5+ years of experience
Open to new role
Open to new role
Open to new role
UX/UI
UX/UI
UX/UI
AI/Vibe coding
AI/Vibe coding
AI/Vibe coding
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MagentaView | Telekom
Turning a reactive support tool proactive with AI
A pilot to to test and introduce AI in customer service
AI
Enterprise UX
Innovation
MagentaView | Telekom
Turning a reactive support tool proactive with AI
A pilot to to test and introduce AI in customer service
AI
Enterprise UX
Innovation
OneApp | Telekom
A redesign that turned passive visits into active engagement
Improved Customer Effort Score from 3.6 to 4.5
Consumer
User experience
User research
OneApp | Telekom
A redesign that turned passive visits into active engagement
Improved Customer Effort Score from 3.6 to 4.5
Consumer
User experience
User research
MagentaView | Telekom
Designing a faster customer service platform
Reduced avg call handling time from 8 mins to 6.5 mins
Enterprise platform
Complex workflow
0 to 1
MagentaView | Telekom
Designing a faster customer service platform
Reduced avg call handling time from 8 mins to 6.5 mins
Enterprise platform
Complex workflow
0 to 1
OneApp | Telekom
Imagining the future of home with AI
Presented at MWC 2026 in Barcelona
AI
Future vision
Innovation
OneApp | Telekom
Imagining the future of home with AI
Presented at MWC 2026 in Barcelona
AI
Future vision
Innovation
